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This book is intended for everyone in an organization who wishes to have a basic understanding of...

This book Implementing Metrics for IT Service Management provides a measurement framework which i...

'Neben der Publikation ITIL(R) 4 Foundation Courseware - Englisch (ISBN: 978 94 018 0394 6) wird ...

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An epic excursion into one of the last great frontiers on EarthThe deep ocean comprises more than...

Dit boek BUSINESSmodellen beschrijft (internationaal relevante) modellen voor bedrijfskundige ana...

Naast de publicaties, IPMA-C op basis van ICB 4 Courseware - herziene druk (ISBN: 978 94 018 427 ...

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This title is a Study Guide for the IT4IT Foundation Certification examination. It gives an overv...

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Note: This pocket book is available in several languages: English, German, French, Spanish, Dutch...

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For trainers free additional material of this book is available. This can be found under the 'Tra...

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This pocket guide will introduce you to VeriSM key concepts and the VeriSM model and help you to ...

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Digital Information Design (DID) is primarily a business information management (BIM) model. As w...

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This practical guide is a great solution to address the key problem how to implement ITIL and ISO...

BiSL®, Business Information Services Library, is het framework voor business informatiemanagement...

pacote do Courseware consiste em duas publicações, VeriSMTM - Foundation Courseware e VeriSM (TM)...